Smart Network Monitoring

Apna poora ISP
ek dashboard se chalayein

Customers, billing, RADIUS, OLT aur MikroTik, NOC, technicians, accounts aur HR — saath me app-to-app calling, aapki apni website aur aapke naam ka customer app.

Dashboard kholein Saare features dekhein
Multi-site, multi-ISP Android apps + web app Apna domain, apna brand
LIVE NETWORK
NOC live0 active outage · score 91
Ramesh (Technician)App call · customer se
₹
₹699 mila — Pooja S.Plan renew, journal entry auto

Inke saath kaam karta hai

0+modules ek platform par
0automation triggers
0apps — technician, customer, web
0automated test suites
Modules

Har department ke liye ek module

Ek login, ek data — office, NOC, field, accounts aur management sab saath kaam karte hain.

App-to-app calling

Customer, technician aur office — app se hi baat

Internet par HD voice call, bina mobile number share kiye. Phone lock ho to bhi call poore screen par bajti hai.

  • Number private rehta haiTechnician aur customer ek-doosre ka number nahi dekhte — sirf app call aur chat.
  • Lock screen par full-screen ringingApp band ho to bhi call aati hai — accept / reject seedha.
  • Call announcement (IVR jaisa)Support call par pehle message — outage chal raha hai, ETA kab tak, office timing.
  • Missed call → callback queueKoi call na uthe to ticket ban jati hai, staff ko turant alert.
  • Chat + photo, call logs + ratingHar call ka record, customer star rating, voice alert outage ke time.
ISP Nexa · app call
Pooja Sharma
Customer · AG-1042
PS
Ramesh · Technician
Technician raste me hai · 6 min
Namaste, gali number 4 me kaunsa ghar?
Neeli gate wala, 2nd floor 🙏
📞 App call · 01:42
Pahunch gaya, ONU laga raha hoon
Thank you!
Aapki apni website

Har ISP ki apni website, apna domain, apna app

Ek click me ISP ki public website — plans billing se apne aap, connection ki enquiry seedha CRM me, aur customer login aapke hi naam se.

  • Subdomain turant ya apna domainaapkanet.ispnexa.in ya aapkanet.in — GoDaddy par DNS apne aap set hota hai.
  • Landing page editorBanner, tagline, plans, contact, about — bina coding ke badlein.
  • Website enquiry → CRM lead"New connection" form ka har lead number, owner aur 15-min reply target ke saath.
  • Branded customer app + /my web appAapka naam, logo aur rang — recharge, bill, Wi-Fi password, complaint.
  • Online payment aapke gateway seRazorpay / Cashfree / PhonePe — paisa seedha aapke account me, invoice auto.
https://sanjananet.in
Sanjana Net FiberTez, bharosemand fiber internet — Agra aur Mathura me
50 MbpsUnlimited₹499
100 Mbps+ OTT₹699
200 MbpsGaming₹999
Naya connection: Enquiry bhejein
Customer lifecycle

Lead se renewal tak — har step juda hua

Har step ka data agle step me apne aap jaata hai. Na Excel, na double entry.

01

Lead

FB / IG / WhatsApp / website se auto

02

KYC + Installation

KYC link, technician assign, live tracking

03

Activation

ONU authorize, TR-069, RADIUS

04

Billing

GST invoice, wallet, online pay, journal

05

Support

Complaint, SLA, app call, field visit

06

Renewal

Reminder, advance recharge, churn alert

Advanced features

Jo aam ISP software me nahi milta

Bade ISP ke liye bani cheezein — har chhote-bade ISP ke liye ek hi platform par.

Network intelligence

Customer call kare, usse pehle problem pakdo

Har ONU ki RX, PON traffic, router CPU aur RADIUS sessions ka time-series data. Trend batata hai kaun-si line kharab hone wali hai, aur kaun-sa PON kab bharega.

Service Assurance

Har customer ka 0–100 health score — uptime, disconnect, RX, outage, complaints.

Trend & Forecast

RX gir raha hai? PON kab bharega? CPU kab 80% hoga? — date ke saath.

Root-cause NOC

OLT gira to 120 ticket nahi — ek incident, affected customers ki list.

Revenue Assurance

Plan khatam par net chalu, bina bill ONU, shared account — roz scan.

0Network health score
Uptime (7 din)99.4%
ONU RX healthy94%
SLA par complaints88%
PON capacity used63%

Sample numbers — dashboard me aapke network ke live aankde dikhte hain.

Workflow automation

"Jab ye ho, to wo karo" — bina code ke

Trigger chuno, condition lagao, action do. Ready templates ek click me chalu.

ONU RX kamzor trigger
Outage khula trigger
Churn risk HIGH trigger
Revenue leak trigger

Rule

RX ≤ -27 dBm · 2 readingscooldown 7 dinsame ONU par ek hi baar
Ticket banao action
Field job action
Customer ko message action
Signed webhook action
Apps

Office ke bahar bhi — har haath me

Technician app, customer app aur install hone wala web app — aapke ISP ka naam, logo aur rang.

Customer app · Android

Aapke ISP ke naam ka app

Aapka logo aur rang. Plan, recharge, Wi-Fi, complaint aur technician se app call.

9:41signal_cellular_altwifibattery_full
Sanjana Netsupport_agent
SANJANA NET
Namaste,
Pooja Sharma
ID: SN1042
Fiber 100
100 / 50 Mbps · ₹699
wifiOnline · 100.64.2.15
0din baaki
Expiry 03 Nov autorenewRenew
account_balance_wallet0Wallet (₹)
receipt_long0Koi due nahi
verified_userDoneKYC
Live Speed
arrow_downward
0 MbpsDownload
arrow_upward
0 MbpsUpload
router
My Router (ONT)Wi-Fi naam / password, jude devices, speed test, reboot
chevron_right
My Routersync
wifiWi-FidevicesDevicesbuildToolsinfoInfo
circle
ZTE F670LOnline · signal achha (-19.8 dBm)
devices0Online
device_hub0Total
block0Blocked
smartphone
Pooja's Phone192.168.1.4 · Wi-Fi 5G
more_vert
tv
Android TV192.168.1.9 · Wi-Fi 5G
more_vert
laptop
Office laptop192.168.1.12 · LAN
more_vert
block
Unknown deviceBlocked · Wi-Fi 2.4G
Blocked
arrow_backPlan Renew
account_balance_wallet0Wallet (₹)
event_available03 NovPlan khatam
speed
Fiber 5050 / 25 Mbps · 30 din
₹499
Renew
speed
Fiber 100 Abhi ka100 / 50 Mbps · 30 din
₹699
Renew
speed
Fiber 200200 / 100 Mbps · 30 dinWallet me ₹99 kam
₹999
Pay
Fiber 100 queue me — current plan khatam hote hi shuru hoga
lockISP Nexa app call · number private
RT

Ramesh · Technician

Installation INS-214 · Incoming call…
call_endRejectcallAccept
dashboardHome routerRouter receipt_longBills support_agentSupport personAccount
Technician app · Android

Field team ki jeb me office

Jobs, navigation, ONU activation step-by-step, complaints, stock aur face attendance.

9:41signal_cellular_altwifibattery_full
Sanjana NetField Team · Agraemoji_events86
Good morning, Ramesh 👋
Thursday, 22 October
notifications_active1 nayi job accept karni haichevron_right
priority_high1 urgent complaintchevron_right
pending_actions0Pending installations
support_agent0Open complaints
task_alt0Installations (is mahine)
build_circle0Complaints fixed (mahina)
Pichhle 14 din ka kaam45 kaam
Meri Installations
ActiveDoneAll
directions_bike
Trip chal rahi haiPooja Sharma · 1.8 km
Pahunch gaya
notifications_active
Amit VermaINS-221 · Kamla Nagar · aaj 2 pm
Assigned
assignment
Pooja SharmaINS-214 · Sector 4, Agra
In progress
assignment
Neha GuptaINS-209 · Dayal Bagh
Onu provisioned
assignment
Rakesh JainINS-201 · Shahganj
Completed
location_on two_wheeler
person_pin_circle
Pooja SharmaSector 4, Agra · 1.8 km · ~6 min
sensorsSubscriber aapko live dekh raha hai
record_voice_overVoice navforumChatcallCall
arrow_backINS-214 · Pooja Sharma
Job Flow6/8
checkAcceptNavigation shuru, customer ko live location
checkCustomer tak pahuncheinTrip poori
checkPaas ka nodeNode: Sector 4 JB
checkFiber detailsSplitter 1:8, port 5 · 86 m
checkONU confirm + verifyZTEGD9A4C211 · mera stock
checkOLT par provisionOLT-1 PON 0/3 · RX -19.8 dBm
photo_cameraPhoto + reportInstallation ki photo lijiye
task_altCompleteSaare checks pass hone par
space_dashboardHome assignmentJobs support_agentComplaints3 inventory_2Stock personProfile

App ke asli screens (sample data ke saath). Customer app me rang aur logo har ISP ka apna hota hai.

Specification

Production ke liye bana

Multi-tenant SaaS: ek platform par kai ISP, har ISP ki kai sites — data poori tarah alag.

Apna ISP smart tareeke se chalayein

Staff dashboard me login karein, ya customers ko /my ka link dein.

Staff loginCustomer login